Happily Accepting New Clients for Grooming & Boarding Stays!
Your Pet's First Visit
Thank you for choosing our boarding kennel and grooming services. We’re excited to care for your pet and want every stay and appointment to feel safe, comfortable, and stress-free. Please review the appointment policies below so we can give your companion the best possible experience from the very first visit.
Appointment Policies
Please arrive 5 minutes prior to your pet's appointment for check-in. If you have not filled out all relevant patient forms yet, plan to arrive 10 minutes ahead of your appointment.
While we do our best to make sure all of our patients are seen on time, there will be times of occasional unexpected delay due to an emergency or because we are providing care for a patient that needs a little more time. Please accept our apologies should this occur, and understand that the same dedication and courtesy will be provided to your pet should they ever need it.
"Old Mill has been our vet for years for all of our animals but never for boarding as we tended to use places a bit closer to us in Sterling. Our dog always went in and came home anxious from the local places. We boarded him one weekend at Old Mill this summer and noticed how relaxed he was coming out (aside from the usual excitement to see us). We then started boarding him there more and he was just happier/less stressed.We were already sold on Old Mill being our number 1 choice but what really sealed the deal was when we were dropping him off a few weeks ago. We had a late start due to work meetings running long and we had a plane to catch. We called ahead to get most of the check in done so that we could just drop him off and run. Not only was the phone check in super easy but we arrived to find 2 employees standing outside on the curb to greet us and grab his stuff and him so that we could head right to airport with minimal delays. It was such a great extra special touch!We picked him up after a long weekend, he smelled great after his bath and was totally relaxed. Well done Old Mill. We will never board him anywhere else."
claudine S.
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